Privacy Policy

This Privacy Policy is published to inform you of how AJINOMOTO PHILIPPINES CORPORATION (“APC”) collects, uses, processes, and protects your personal data. This policy is applicable to all APC-supported online platforms, including this Ajipandaclub.com website at ajipandaclub.com.

 

APC is a registered Personal Information Controller with the Philippine National Privacy Commission (“NPC”). You can view our seal of registration at [NPC Seal of Registration Link].

 

In compliance with R.A. No. 10173, or the Philippine Data Privacy Act of 2012 (“DPA”), we inform you that we will collect, process, and store your personal data for the purposes outlined in this Privacy Policy. In this regard, APC is committed to handling your personal data in compliance with applicable laws and regulations and ensuring that your personal data is processed fairly, securely, and transparently, as outlined in this Privacy Policy: 

 

1. APC collects personal data that you voluntarily provide to us, which may include your name, address, contact information, and other personal information depending on the nature of your inquiry or communication with us;

 

2. If our online platform allows you to make a user account, APC will also collect the following information you voluntarily provide to us, which are necessary for account registration:

 

• Full name;

• Store ID or Customer ID;

• Store Location/Address;

• Date of Birth;

• Email; and

• Created Password.

 

3. APC collects your personal data for any or all of the following purposes, as applicable, depending on the terms, nature, and scope of our online platforms:

 

• To identify and verify the identity of users accessing our online platforms;

• To allow creation of user accounts, as applicable;

• To enable users to interact and use the different functions of our online platforms;

• To receive, investigate, and respond to customer complaints or feedback in order to take appropriate action;

• To process orders or delivery of products;

• To process a job application;

• To disseminate product announcements, promotions, and upcoming events;

• In case of participation in APC’s virtual tour (ajinomotobemore.com):

• to record and process the user’s certificate of completion; and

• to inform the user about new features and services.

 

4. After obtaining your prior informed consent through appropriate means (e.g., by your acceptance of this Privacy Policy), APC may collect your personal data through any of the following methods: 

 

• By information you provide during account creation or the sign-up process; 

• By directly communicating with you;

• Through contracts or other legal documents; and

• By passive technology such as the use of “cookies” and similar tracking technologies. 

 

APC will not share your personal data with third parties without your prior consent, except in cases where we delegate the handling of personal data to third parties (e.g., duly registered Personal Information Processors) to the extent necessary for the purposes and use described above, and in compliance with all relevant laws and regulations. In such cases, APC ensures that such third parties strictly comply with all relevant laws and regulations and implement technical and physical safeguards to protect the security and confidentiality of your personal data. 

 

5. APC has implemented appropriate physical, electronic, and managerial safeguards to protect personal data collected online, prevent unauthorized access, maintain data accuracy, and ensure the correct use of your personal data. APC employees who handle and process your personal data shall operate and hold the same under strict confidentiality. They have undergone training on the APC’s privacy and security policies to ensure that your personal data is handled securely and confidentially at all times.

 

6. As a data subject whose personal data will be collected and processed by us, you are entitled to the following rights under the DPA, its Implementing Rules and Regulations, and other relevant data privacy issuances and regulations:

 

• Right to be informed;

• Right to object;

• Right to access;

• Right to rectification;

• Right to erasure or blocking;

• Right to seek redress before the NPC; and

• Right to damages;

• Right to portability (in cases where your personal information was processed electronically).

 

You may read more about your rights at: https://www.privacy.gov.ph/know-your-rights/

 

7. You may exercise any of the rights mentioned above, including any request by to disclose, correct, add, or suspend the use of the personal data you provide to us, at any time, by contacting the following: 

 

mnl_info@asv.ajinomoto.com

dpo@asv.ajinomoto.com

 

8. APC will use and store your personal data for as long as necessary to satisfy the purposes for which it was collected (as described in Item 3 above) or to comply with applicable legal requirements. Once such purposes are satisfied, APC shall securely dispose of your personally identifiable data in accordance with law.

 

For any inquiries and further information on our Privacy Policy, you may contact APC’s Data Protection Officer, Mr. Rommel Arroyo, through:

 

Postal Address: Unit 1100, 11th Floor, V Corporate Center, 125 L.P. Leviste Street, Salcedo Village, Makati City

Email addresses: mnl_info@asv.ajinomoto.com or dpo@asv.ajinomoto.com

Telephone Number: 02-0095-6081

 

Changes to this Policy

 

APC reserves the right to modify or update this policy as the website evolves to keep up with the changes in the services that we provide, the government and regulatory requirements, to adapt to the ever-changing technology, and to align with industry practices. You can determine when this policy was last revised by referring to the “LAST UPDATED” date at the top of this policy.